General Terms
By accessing and using Atlantic Ace Casino, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms govern your relationship with the casino and outline the rules and regulations for using the platform. If you disagree with any part of these terms, you must discontinue use of the site immediately.
Atlantic Ace Casino reserves the right to modify, update, or change these terms at any time without prior notice. It is your responsibility to review these terms regularly to stay informed of any changes. Continued use of the site following any modifications indicates your acceptance of the revised terms.
Eligibility and Account Registration
To create an account and participate in real-money gaming at Atlantic Ace Casino, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. By registering, you confirm that you meet the age requirement and are legally permitted to gamble in your location.
You may create only one account per person, household, IP address, and device. Multiple accounts are strictly prohibited and will result in closure of all associated accounts and forfeiture of any balances or winnings. Account sharing is not permitted under any circumstances.
All information provided during registration must be accurate, current, and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify Atlantic Ace immediately if you suspect unauthorized access to your account.
Deposits and Withdrawals
Deposits can be made using the payment methods available in your region, including Interac e-Transfer, credit cards, and cryptocurrency. Minimum and maximum deposit limits vary by payment method and are displayed in the cashier section. All deposits are processed in Canadian dollars (CAD) unless otherwise specified.
Withdrawals are processed using the same method as your deposit when possible. Withdrawal requests may require verification of identity, address, and payment method ownership before processing. First-time withdrawals typically take longer due to verification requirements, while subsequent requests process more quickly once your account is fully verified.
Wagering and Betting Rules
All bets placed on Atlantic Ace Casino games are final once confirmed. Technical malfunctions void all pays and plays. If a game malfunctions during play, wagers are refunded, but any potential winnings are voided.
Maximum bet limits may apply while bonuses are active. Exceeding these limits may result in forfeiture of bonus funds and any associated winnings. Individual games may have minimum and maximum betting limits, which are displayed within each game.
Bonus Terms and Promotions
Bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates. Wagering requirements must be completed within the specified timeframe, or the bonus and any winnings will be forfeited.
Unless otherwise stated, all bonuses carry a wagering requirement that must be met before withdrawals can be processed. Different games contribute different percentages toward wagering requirements. Slots typically contribute 100%, while table games may contribute as little as 10% or be excluded entirely.
Bonuses are intended for recreational players and cannot be used in conjunction with any other offer unless explicitly stated. Atlantic Ace reserves the right to void bonuses and winnings if it determines bonuses are being abused or used in a manner inconsistent with their intended purpose.
Responsible Gaming
Atlantic Ace Casino is committed to promoting responsible gaming practices. Players can set deposit limits, loss limits, session time limits, and cooling-off periods through their account settings. Self-exclusion options are available for those who need a break from gaming.
If you believe you may have a gambling problem, seek help immediately. Canadian resources include the Problem Gambling Helpline at 1-866-531-2600 and support@problemgambling.ca. Atlantic Ace also provides links to organizations like GamCare and Gamblers Anonymous.
Privacy and Data Protection
Atlantic Ace Casino collects and processes personal information in accordance with applicable privacy laws and regulations. Personal data is used solely for account management, payment processing, fraud prevention, and communication regarding your account and promotional offers.
Your information is stored securely using industry-standard encryption and security measures. Atlantic Ace does not sell, rent, or share your personal information with third parties except as necessary to provide services (such as payment processors) or as required by law.
Prohibited Activities
The following activities are strictly prohibited and may result in account suspension or termination:
- Using the platform for money laundering or other illegal activities
- Colluding with other players or engaging in fraudulent activity
- Using bots, automated software, or other tools to gain an unfair advantage
- Exploiting software bugs or errors for personal gain
- Chargebacks or payment reversals without valid cause
- Creating multiple accounts to circumvent restrictions
Dispute Resolution
If you have a complaint or dispute, contact Atlantic Ace customer support immediately with details of the issue. The support team will investigate and respond within a reasonable timeframe. Most disputes can be resolved through direct communication with the customer support team.
If a dispute cannot be resolved through customer support, it may be escalated to the casino’s licensing authority for review. The decision of the licensing authority is final and binding on both parties.
Limitation of Liability
Atlantic Ace Casino is not liable for any losses arising from the use of the platform, including but not limited to technical failures, payment processing delays, game malfunctions, or unauthorized account access resulting from your failure to maintain login security.
The casino’s maximum liability is limited to the amount deposited into your account. Atlantic Ace is not responsible for indirect, consequential, or punitive damages arising from your use of the platform.
Termination of Account
Atlantic Ace reserves the right to suspend or terminate your account at any time for violation of these terms and conditions, suspicious activity, or at its sole discretion. Upon termination, any remaining balance may be returned to you following verification, unless forfeiture is required due to terms violations.
You may close your account at any time by contacting customer support. Any pending bonuses will be forfeited upon account closure. Withdrawal of remaining funds follows standard processing procedures.
General Provisions
These terms and conditions are governed by the laws of the jurisdiction in which Atlantic Ace Casino is licensed. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The casino’s failure to enforce any right or provision does not constitute a waiver of that right or provision.
By continuing to use Atlantic Ace Casino, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.